At Happy Grasshopper, 67% of our qualified appointments buy our services. We’re really proud of that number and I can tell you that it didn’t happen by accident. It’s the result of years spent acquiring knowledge and testing hunches.
When I started out, I hated the phone. I felt bad for interrupting people, I was anxious to accept any excuse and hang up. It took me a long time to get my own head right, and that experience has led me to one hard truth – long before you convince your prospect, you’ve got to convince yourself.
Since 1997, I haven’t picked up the phone without thinking these words:
CALM • CONFIDENT • GROUNDED • STRONG • HAPPY
Say these words to yourself before each call. People can smell a pitch coming from miles away, and that’s okay, because they can smell, touch, taste and feel your sincerity.